Website Information Usage Policy

Welcome to the website https://dripcare.us/

This is the electronic information and online communication site for DripCare clinics in Ho Chi Minh City and affiliated brands, managed and developed by DRIP CARE CELLULAR ANTI-AGING INSTITUTE JOINT STOCK COMPANY (hereinafter referred to as "website," "DripCare," or "We"). The Terms of Use include the usage purposes for all content on this website, as well as disclaimers, limitations, and other policies such as the Privacy Policy, which are posted or referenced on the site.

The information on the site is not medical advice

The content, products, and services provided here are intended to share useful information about health care issues and are for reference only. We advise customers not to apply this information independently without a prescription from our doctors. We recommend that customers discuss specific concerns with our doctors or staff when seeking consultation, using products or services, or addressing health needs. We will implement appropriate methods to accurately assess your health condition and diagnose illnesses before offering advice, consultation, or prescribing treatment regimens.

The information on this website and its services is not professional advice, diagnosis, treatment, or health care for any individual, and it does not guarantee that it will be entirely suitable or effective for you. Therefore, we are not responsible for any cases of self-application without a doctor’s prescription or recommendation.

If you have or suspect you have a health issue and require urgent medical care, please call emergency services or contact the nearest medical facility.

Effectiveness

We may modify these terms and conditions at any time. Such modifications will take effect immediately upon being posted on the website https://dripcare.us/.

You can review the updated content of the policy on the website to stay informed about these changes. By accessing or using the services and products, you agree to comply with the policies in place on the website at that time.

Occasionally, we may provide additional features or services to website visitors through https://dripcare.us/. You may be required to enter into additional agreements or authorizations before accessing these features or services.

User Commitments

You agree that you WILL NOT:

• Use this website for any purpose that violates local, national, or international laws.
• Share or use information from this website for any purpose, including using it as a means to distribute advertisements or other unwanted materials to yourself or any third party.
• Use this website to post or transmit any unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing material about any individual or organization.
• Attempt to disable, hack, or interfere with the normal operation of this website. Violate or attempt to violate the security of the website, including but not limited to:

1. Accessing data not intended for the website user or logging into a server or account that the user is not authorized to access;
2. Attempting to probe, scan, or test the vulnerability of a system or network or breach security or authentication measures without proper authorization, or accessing or using the website or any part of it without permission, violating these Terms of Use or applicable laws.
3. Use any programming method to scan, scrape, crawl, or use automated means to access or copy data from the website, deep-link to any feature or content on the website, or interfere with, disable, or destroy any means or measures we may use to prevent or restrict access to the website.
4. Use any device, software, or other methods to interfere with or attempt to interfere with the normal operation of this website or any activities conducted on this website.
5. Violating system or network security may result in civil or criminal liability under Vietnamese law. We will investigate incidents that may involve such violations and may cooperate with Vietnamese law enforcement authorities in prosecuting users involved in such violations.

Agreement on Providing Information

You confirm that you have read and agree to the following:

• You agree to provide true, accurate, current, and complete information when submitting your details through contact forms on the website, and this information will be protected in accordance with our Privacy Policy.
• You agree to promptly maintain and update the registration information to keep it true, accurate, current, and complete. If you provide any information that is false, inaccurate, outdated, or incomplete, or if we have reasonable grounds to suspect that such information is false, inaccurate, outdated, or incomplete, we may refuse to support your requests.
• You agree that you are solely responsible for maintaining the confidentiality of your personal information as well as all activities and usage under your name on this website. 
• You agree not to allow others to access your account or use your password, including using devices or browsers identified by your information to access and submit information on the website https://dripcare.us/, as doing so may compromise your information's confidentiality.

Termination of Use

We may terminate your use of the website at any time. You are personally responsible for any orders you place or fees you incur prior to termination.

We reserve the right to modify, suspend, or discontinue all or any part of the website’s content or features at any time without prior notice.

User-Generated Content, Reviews, Feedback, and Other Posts on the Website

If you submit, upload, or post any comments, ideas, suggestions, information, files, videos, images, or other materials to us or our website ("User-Generated Content"), it is understood that you agree to transfer the rights to use this content and allow us to use it as needed, including, but not limited to, copying, modifying, deleting entirely, editing, publishing, translating, creating derivative works from it, and/or selling and/or distributing such User-Generated Content, and/or incorporating it into any form, media, or technology worldwide. We are not and will not be obligated to:

• (1) Keep any User-Generated Content confidential;
• (2) Compensate you for any User-Generated Content; or
• (3) Respond to any User-Generated Content.
• and/or sell and/or distribute such User-Generated Content and/or incorporate such User-Generated Content into any form, media, or technology worldwide.

We do not regularly review User-Generated Content that has been posted, but we reserve the right (without obligation) to monitor and edit or delete any User-Generated Content submitted to the website.

You grant the right to use the name you submit in connection with any User-Generated Content; and agree not to use false personal information (such as fake names, phone numbers, email addresses, etc.) or impersonate any individual or organization, or otherwise mislead the origin of any User-Generated Content. You are and will remain solely responsible for the content of all User-Generated Content you create. We are not responsible (including legally liable) for any User-Generated Content submitted by you or any third party.

Disclaimer

You understand and agree that the information provided on the website https://dripcare.us/ is for reference only, and we advise you not to apply it independently without a prescription from our doctors. Always consult a doctor before beginning any treatment or therapy. We are not responsible for any cases of self-application without a doctor's prescription or recommendation. Additionally, we do not rule out the possibility of technical difficulties causing information to be delayed or the impact of viruses or force majeure conditions that may slow down the actual information update process.

Website Errors

Content, pricing, and the availability of products and services may change without prior notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offers and correct any errors, inaccuracies, or omissions, even after an order has been submitted. In all cases, we will make every effort to best ensure the rights of customers. If a product or service is listed at an incorrect price due to a typographical error or incorrect pricing information received from our suppliers, we reserve the right to refuse or cancel any orders for products/services listed at the incorrect price. We will contact customers directly to support returns or exchanges or address issues within our authority and capacity to handle, as well as provide the best possible support for other issues (such as payment errors, delivery, etc.).

Accuracy and Integrity of Information

While we strive to ensure the integrity and accuracy of the information on the website, we do not fully guarantee the correctness or accuracy of this content. The content on the website may contain typographical errors, inaccuracies, or other mistakes due to third parties who may make additions, deletions, or changes to the reference sources used when producing content.

In the event of inaccuracies, please notify us so that we can make adjustments. We reserve the right to unilaterally correct any inaccurate or outdated information on the website without prior notice. Additionally, we are not responsible or liable for any information or content posted on the website by any third party or user.

Limitation of Liability

You may bear the risk when using information on this website due to technical errors, security issues, or outdated information. In all cases, we will strive to support and ensure your legal rights, but we DO NOT take responsibility or liability for any direct, indirect, incidental, or any other damages, fees, fines, or penalties arising from or related to the information provided on this website. Any claims or liabilities related to our products or services are limited to the amount you have paid for the product or service. Your sole and exclusive remedy for dissatisfaction with the website or service is to discontinue using the service.

Links to Third-Party Websites

The website contains links to other websites operated by third parties, including but not limited to third-party websites. These links are provided for your convenience and solely for the purpose of allowing access to these third-party websites, with no other intent.

We do not guarantee or make any representations regarding the content, quality, functionality, accuracy, or suitability of any information or content on third-party websites. Links to third-party websites on https://dripcare.us/ do not constitute sponsorship, endorsement, approval, or responsibility for any third party.

We make no representations or warranties regarding any products or services offered on any third-party website. The terms of use and privacy policies of any third-party website may differ completely from ours.

Please review the terms of use of third-party websites for more information about the terms and conditions that apply when you access and use these websites.

Dispute Resolution

We are always ready to discuss and support you if you encounter difficulties or are dissatisfied with our products and services. However, in cases where both parties cannot reach a final resolution, you agree that any disputes or claims (including personal injury claims) related to your use of the website https://dripcare.us/ will be governed by Vietnamese law. These Terms of Use also apply to anyone making a claim on your behalf.

Contact Information

We emphasize that we are highly concerned with the rights of our customers in all circumstances. Therefore, if you have any feedback, complaints, or questions related to the information usage policy on our website, please contact us through one of the following methods:

• Hotline: 094 164 8888
• Email: cskh@driphydration.vn

Thank you!